Shipping policy

SHIPPING POLICY

Effective Date: August 9, 2026

At Soleplug.USA, we work to get your order processed and shipped as quickly as possible. Please review our shipping timelines below before placing your order.

PROCESSING & SHIPPING TIME

Orders may take 5–10 business days to process and ship after your purchase is completed.

Once your order has shipped, you will receive tracking information via email or text message when available.

DELIVERY TIME

After your order has shipped, please allow an additional 5–8 business days for delivery.

Estimated total timeframe: 10–18 business days from the date your order is placed.

Please note that these are estimated timeframes, not guaranteed delivery dates. Shipping times may vary depending on the carrier, destination, holidays, weather, or other circumstances outside of our control.

TRACKING

Once your order has been shipped, tracking information will be provided. Tracking updates may take some time to appear after the package has been handed over to the carrier.

DELAYS

Soleplug.USA is not responsible for delays caused by shipping carriers, weather, holidays, incorrect shipping information, customs, or other circumstances outside of our control.

By placing an order with Soleplug.USA, you acknowledge and agree to the shipping timelines outlined above.